Domain name registration is a technical process that requires accuracy and attention to detail. A key aspect of this process is correctly filling in the payer’s contact information. This is not just a formality, but a necessary condition for successful registration and subsequent domain management.

Different domain zones have specific requirements for contact information. Inaccuracies or incomplete data can lead to registration refusal or complications in domain administration. Therefore, before starting the registration, it’s important to prepare all necessary data and enter it correctly.

Possible errors during domain registration

When attempting to register a domain, You may receive an error message. For example:

From: Support Service
Dear Subscriber,

We regret to inform You that during the "registration"
of the domain "Domain name registration - COM #11111 (Your_Domain.com), 1 year"
an error occurred:
{telnocc=TelephoneNo Country Code is invalid}

Please correct the following data:
Phone number: +3 809 12345678

There are three main types of errors that can occur when working with domain names:

• Errors during domain registration.
• Errors during domain renewal.
• Errors during domain transfer.

Error during domain registration

Errors during domain registration are usually related to incorrectly filled domain contacts or missing part of the necessary information. To resolve this issue:

1. Carefully review the error text in the received message.
2. Select the domain, click the Change button and go to the Contacts section. Then click the More button and correct the specified information.

3. After making changes, try to repeat the registration:
   • Go to the Products/Services → Domain Names section.
   • Select the desired domain.
   • Click the Repeat button.

Error during domain renewal

Errors during domain renewal are often related to restrictions of specific domain zones. For example:

1. Time restrictions:
   • Some domain zones have restrictions on the frequency of renewal. If the previous renewal was done recently, the next one may only be available after a certain period.
2. Specific zone restrictions:
   • Some domains may have unique rules regarding the renewal procedure.
3. Expiration:
   • If the domain has already expired, a special recovery procedure may be required instead of regular renewal.
4. Domain blocking:
   • If the domain is blocked for any reason (for example, due to violation of usage rules), its renewal may be impossible.
5. Outdated contact information:
   • If the domain owner’s contact details are outdated or need clarification, this may hinder the renewal process.
6. Technical failures:
   • Sometimes errors can occur due to technical problems on the registrar’s or registry’s side.

Error during domain transfer

When transferring a domain, errors may occur for the following reasons:

• The transfer code is not specified or is incorrect.
• A ban on domain transfer has been established.
• Incorrectly filled domain contact.
• Blocking status is set.