Frequently Asked Questions
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Do you have your own nameservers for DNS management?
Yes, you can find more details at the next link
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Is it possible to manage domain records on your nameservers?
Yes, it's possible, and it's completely free with the “Parking” technical hosting plan. Details
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Can I transfer a domain that is currently serviced by another registrar to you?
Of course, you can check the possibility of domain transfer at the next link
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Can I redirect the domain purchased from you to Prom.ua, Google Sites, or any other external service?
Certainly. Usually, this is done by changing the nameservers or A record of the domain. Detailed instructions on how to redirect a domain to external services are usually provided by the services themselves.
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Can I get a refund for a registered domain?
Unlike our other services, domain names cannot be refunded due to the specific rules of international domain registration.
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What will happen to the domain if it is not renewed from the client's side?
Your website and email services will become unavailable at the domain address, and the domain itself will change its status to AutoRenewGracePeriod, and in some zones, it may go directly to RedemptionPeriod or PendingDelete. More details about the domain lifecycle can be found at the next link
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Do you support Whois data privacy (GDPR)?
Yes, you can find details at the next link
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Is it possible to register .ua, .eu, .pl, and other domains with you?
We are an accredited domain registrar in hundreds of domain zones. You can find the full list by clicking “Show all“ at the next link
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Can I change the name of an already active domain?
Unfortunately, such a change is not possible in the international domain business, but you can always register a new domain with the desired address. Details
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I don't have enough funds to renew my domain for a year. Can I renew it for a month or two?
Unfortunately, it is not possible to renew a domain name for less than 1 year.
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Is it possible to reserve a domain without registration?
No, domains can only be reserved by the domain zone administration, and the only way to 'reserve' a domain name is to buy it through the standard procedure.
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What is the maximum registration period for a domain name?
The answer varies depending on the domain zone, but for most domains, you can prepay the rights for up to 10 years.
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Is it possible to partner with you as a domain name reseller?
Yes, the conditions are described at the next link
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Can I transfer the domain to a new owner in some way?
Of course, the procedure is described at the next link
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Is it possible to build my own nameservers based on yours?
Yes, this is possible and it's completely free. Details
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Do you support the following types of DNS records: A, AAAA, CNAME, MX, TXT? Can I configure SPF, DKIM, DMARC for my domain?
Yes, you can manage them by parking your domains on any virtual hosting service plan. Details
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Is it possible to purchase a premium domain from you?
Yes, you can register premium domains with us.
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Can I register a domain with a Cyrillic address, for example, мійновийсайт.укр?
Yes, but the number of zones supporting IDN names is limited. You can always check the possibility of registering your desired domain at the next link
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Can I confirm my ownership of the domain with a physical document?
Yes, you can purchase a Domain Certificate, which is a physical document confirming your ownership of the domain. Details
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Can I cancel my domain name in advance?
You can choose not to renew an unwanted domain name, but you cannot cancel it in advance.
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When renewing an already inactive domain name, will it be extended from the date of its expiration or from the date of renewal?
When renewing an already inactive domain name, it will be extended from the date of its expiration.
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My domain disappeared from the account, and in the Whois service, its status is marked as RedemptionPeriod. What does this mean?
RedemptionPeriod is the penultimate stage in the lifecycle of most domains. The domain still belongs to you and can be restored, but the process will be significantly more expensive than a regular renewal. Please contact support to clarify the details regarding your domain in RedemptionPeriod.
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Can I contact your support by phone?
Yes, feel free to call anytime. Our contact information is available at the next link
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What is the working schedule of your technical support?
Our technical support is available online 24/7, seven days a week. Please note that some tasks may be performed during business hours only, for example, technical works on dedicated servers.
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Do you have a partner or referral program?
Yes, we do. You can find the details at the next link
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I'm a beginner in hosting/virtual/dedicated server management. Do you have a knowledge base or documentation available?
Yes. We are actively expanding our Wiki, and it provides detailed information on many aspects of working with ISPManager4. Details
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Can I sign a contract with you as a legal entity (company)?
Of course, you can make a request to our Accounting department from your personal account.
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Can your specialists help me with setting up a website or server?
Yes, they can, but this type of work is considered paid administration and can be performed only after reviewing the technical requirements and payment for the time of our specialists. Details
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Can I transfer a service from my account to another user's account?
Yes, you can do it by contacting support from both accounts. Specify which services need to be transferred from the owner's account to the recipient's account and confirm the acceptance of these services in the recipient's account. Then we will proceed with transferring the services entirely.
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Do your specialists provide website development services?
No, our specialists are not website developers. Within the scope of advanced administration, our specialists can help with proper website configuration or web server setup, but they are not directly involved in website development. Details
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What payment methods does TheHost support? Do you accept cryptocurrency payments?
We support a wide range of payment methods, from conventional Visa/MasterCard and Privat24 to more specific options, such as cryptocurrencies. Details
Most of you have heard words like domain and domain name many times. Nowadays, when computer technology and the Internet rule the world, these concepts are common. However, not everyone knows what these terms mean.
Before creating any site on the Internet, you must first register a domain name. Our hosting provider will help you register a domain of any type. A domain name is a symbolic name needed to identify and address any resource on the World Wide Web. For example, one of the most famous domains is .com. The domain name is required for a user to find your website. And if you are a client who wants to register a domain name, then first you need to check whether this domain is busy.
Domain names are different. For example, the first level domain cannot be registered, but the registration of second, third and fourth level domains is no problem. The domain name gives the user some information about the site. You can buy a domain name on the Ukrainian or Russian site. Cheap domains on commercial sites are also popular.
You must verify your domain before registering, as only free domains can be registered. However, if you want to take a domain name that is already occupied, this is not a problem. You can try to register it in another zone. Checking if the domain is busy is necessary to avoid the risk of fraud. You may be offered a domain that is banned or has a filter in the search engine. It is possible to organize such a domain, but it is extra time and money. Carefully check the domain name and carefully choose the company that offers such goods.
If you are looking for topics such as "verify domain", "verify domain name" or "verify domain for being busy", you get to know TheHost. We are a hosting provider that will offer the best quality and necessary services. Our client can verify a domain name, transfer a domain, protect the privacy of WHOIS data, and connect to domain reselling. With us you get a domain certificate and the ability to issue SSL-certificates.
Checking a domain in TheHost is really reliable. We have been operating in the market of hosting and domain name registration services since 2007. During this time, we have gained the trust of both small companies and large customers. Join us! TheHost is waiting for those who know the price of information and speed.
The domain is needed so that the user can quickly navigate and find your site online. In addition, domain name registration is the so-called identification of a specific resource. If you want to start your own online business, you probably know that domain registration is one of the most important steps to success. After all, a site without a domain simply will not exist. And will the business be able to grow if it is not available to users on the Internet? Of course not. For a successful advertising campaign, domain name registration will not be the only task, but it will become the starting point that will allow you to create and place your website on the Internet.
Our company offers domains of different domain zones, which are easy to install and give a good result in the work of your site. You can choose the name of your resource. We, in turn, will check the available options. Domain registration does not take much time. We, as your hosting provider and domain registrar, will do our best to get your site up and running online as soon as possible.
If you do not know what domain name to invent, our experts will help you with this. We have high-class professionals. You will be able to register a domain name with us at a reasonable price. You can compare our prices for domain names with the prices of other providers. You will see that our price/quality ratio is the best. Here you can get information about how to register a domain, what is hosting and reselling of domains, what are cheap domains etc. You will also understand how an expensive domain name differs from a cheap one.
Domain name registration has two stages: first you choose the desired name and domain zone, and then we perform domain registration. You choose the desired method of payment. To get acquainted with the list of our services, go to the corresponding section on the site. You can buy a domain name on this page of the site.
If you think that your business will grow without a domain, you are wrong. Domain name registration is essential for success and prosperity of your business. Make the right choice! Contact us for domain name registration, including low-cost new generation domains!
